Our 2 night stay at Ptarmigan was good. During these COVID times, it did feel a little crowded around the one working elevator. But most guests followed the rules. But they really need to make sure that both elevators are working. On the positive side, they did an excellent job with the complimentary breakfast, They are able to feed/service lots of guests in a safe and efficient manner. One morning we ordered at the restaurant front desk to bring back to our room and the 2nd morning we sat in the restaurant. Both days were very efficient with no time wasted. Good but limited breakfast choices.

 

This hotel is perfectly located. Right near all the shops, ski shuttle right outside, Roam stop 1 block away. It was really convenient to walk everywhere. Breakfast is included which most hotels here do not have. They give you scrambled eggs, potatoes, bacon or sausage, cereals, instant oatmeal, bread, muffins, pancakes or french toast and best of all an omelette station. Coffees and teas are basic nothing fancy. Breakfast is from 7-10 and ski shuttles start at 7:45 and 7:55 so you have to get ready before breakfast to get the early bus. The room is decent, nice space, pretty bathroom, refrigerator.

 

I did a ton of research on hotels in Banff, looking for a convenient location with free parking and breakfast. Banff Ptarmigan was exactly what I was looking for. The buffet breakfast was a highlight every morning. They were even able to accommodate my dog last minute. The room was very nice and housekeeping did a great job with morning service. The local soaps were a pleasant touch as well. I would definitely recommend this hotel and will be staying here again.

 

I would not normally write a review mid stay but we are half way through our stay at present and this place ticks all the right boxes. Shuttle to ski fields out front, in build cost of breakfast, filling and fresh.Our room just a budget one but perfect for the amount of time spent in it, comfortable bed, tea coffee making, handy fridge and nice shower. Spa fabulous after a day one the slopes. No this place is not 5 star and the staff give you lots of space, need help they will . If you want a place that feels like home then this place is perfect.

 

My husband and I recently stayed here for a post Christmas ski trip. The Ptarmigan was a great choice for the price, and included a free breakfast buffet each morning. The room was very clean, beds were comfortable. All the shops are within 1-6 blocks, and the Ptarmigan is a shuttle stop for free buses to Sunshine and Lake Louise, so the convenience was excellent.

 

The rooms at the hotel are very practical and functional for a family of four. The proximity to the downtown area is very close yet out of the main people traffic zones. The morning breakfast is fulfilling and a great way to start your day.

 

We spent 7 wonderful days at the Banff Ptarmigan Inn during the last week of February 2018 as part of a ski club trip. The hotel check-in of our group of 55 was extremely efficient. When we began unpacking, I found that all of our clothes were wet as the suitcases were left in the rain by airport bagage handlers. Upon informing the front desk we were given a clothes rack and extra hangers. Throughout the week we enjoyed complimentary breakfasts, dinner and drinks in the lounge and use of the hot tubs and sauna. Free bus transportation to and from ski areas is available at the Inn. The location Is within walking distance of shopping, restaurants and points of interest. I highly recommend staying at the Ptarmigan Inn. The friendly and knowledgeable staff, quality of the rooms and location will make your stay delightful.

 

We went to Banff to do a horse drawn sleigh ride – so stayed over and picked the Ptarmigan just because it is pretty much right downtown. Turned out to be a great choice – we checked in early – and room was already ready to go – very helpful and courteous check in process. Bonus – underground parking included! Room was immaculate – well laid out, tastefully decorated – right down to the bathroom being up to date and spotless. Very comfortable bed.
We were there on St. Patrick’s day – so naturally wanted to go to an Irish Pub – turns out St. James gate is about a block away – another bonus.

Reviewed April, 2018