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Banff Ptarmigan Inn

Safecation Certified

Tunnel Mountain Resort is rated Super Safe in our Condo category. We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.

No contact arrival and departure
Enhanced cleaning and disinfecting measures in line with AHS protocols
Staircase and elevator access to rooms
Spacious lobbies
Modified room service available
Friendly knowledgeable staff with mandatory preventive education and training

The Banff Ptarmigan Inn is centrally located in Banff National Park only steps away from the downtown area. This mountain hotel is a great escape to the Canadian Rockies. On your vacation you can enjoy our mountain views, and numerous outdoor activities from hiking trails, canoe rides, and biking in the summer, skiing, skating, and snowshoeing in the winter. We live here full time, so please ask us about how best to spend your holiday. We hope you enjoy exploring Banff National Park just as much as we do.

134 cozy hotel rooms
Complimentary daily hot & cold buffet breakfast (temporarily closed)
Located on Banff Avenue
One short block from downtown
Complimentary WiFi
Complimentary heated underground parkade (first come basis)

The Meatball Pizza and Pasta (temporarily closed)
The Sundance and Atrium function rooms for small to mid-size meetings
Indoor hot pools (temporarily closed)
Sauna and steam room (temporarily closed)
Complimentary Banff Roam Bus passes

A walk through the hotel

‘Check in’ with us

"A Wonderful Ski Vacation"

We spent 7 wonderful days at the Banff Ptarmigan Inn during the last week of February 2018 as part of a ski club trip. The hotel check-in of our group of 55 was extremely efficient. When we began unpacking, I found that all of our clothes were wet as the suitcases were left in the rain by airport bagage handlers. Upon informing the front desk we were given a clothes rack and extra hangers. Throughout the week we enjoyed complimentary breakfasts, dinner and drinks in the lounge and use of the hot tubs and sauna. Free bus transportation to and from ski areas is available at the Inn. The location Is within walking distance of shopping, restaurants and points of interest. I highly recommend staying at the Ptarmigan Inn. The friendly and knowledgeable staff, quality of the rooms and location will make your stay delightful.

Reviewed March, 2018

"Great location - and an excellent stay."

We went to Banff to do a horse drawn sleigh ride – so stayed over and picked the Ptarmigan just because it is pretty much right downtown. Turned out to be a great choice – we checked in early – and room was already ready to go – very helpful and courteous check in process. Bonus – underground parking included! Room was immaculate – well laid out, tastefully decorated – right down to the bathroom being up to date and spotless. Very comfortable bed.
We were there on St. Patrick’s day – so naturally wanted to go to an Irish Pub – turns out St. James gate is about a block away – another bonus.

Reviewed April, 2018

"Great skiing trip"

Family of 3 stayed over the Easter period for 11 nights. This is a really great hotel, the room was spacious and very comfortable. The bathroom is small but there is plenty of storage space for everyone’s toiletries. Plenty of drawer and hanging space with additional hooks for bulky ski jackets. As 3 adults we were surprised at home much room we had. Good coffee maker and a kettle, always a bonus for us Brits. Breakfast is fine with cereal choices, fruit, yoghurt, a selection of hot foods, croissants and toast along with an egg station. More than enough to set up skiers for the day. (…)The bar and restaurant are great so perfect if after a tiring day you don’t want to go out. The hotel is a short walk to the main part of town. All of the hotel staff are so friendly, we were made to feel so welcome, we plan to return next year and will definitely stay here again. If you want a reasonably priced comfortable, friendly hotel then this place is perfect.

Reviewed April, 2018

“Great stay will definitely return!!”

Stayed here November 24-26 it was awesome!! we were able to check in early, parking underground was easy. Front desk staff were amazing. The Room was wicked interior room that looked into the atrium with lots of light!

Reviewed December, 2017

“Great anniversary weekend”

Our weekend was most enjoyable and topped off by the pleasant and courteous staff and added touches by management. (Special thanks to Katy on the front desk and to manager David Pearson.)

This hotel is a most charming and comfortable place to stay in Banff – ideally located steps from the town centre, shops and restaurants and surrounded by amazing mountain views. Highly recommend and we plan to return!

Reviewed November, 2017

“Great visit!”

We had a beautiful winter/spring vacation here in the king superior room! Location is central, staff was friendly as well as helpful, a discount booklet was included, and the view was incredible! The breakfast buffet had delicious options! Overall, definitely would stay again

Reviewed April, 2017

“Ski Trip”

I didn’t personally originally want to go to Banff because I much prefer skiing in and skiing out I have to say the bus for all the local ski fields stopped right outside once we got to the ski fields put our skis straight on and onto the lifts. Really great time there came with a complimentary breakfast and we enjoyed eating and drinking in the bar at night.

Reviewed March, 2017

“A delightful stay”

I’ve just spent a few weeks on vacation and stayed at the Ptarmigan. I would like to start by saying the staff that work at this hotel are amazing! They really do go above and beyond to ensure their customers are happy, whether its the front desk with room concerns, the breakfast staff or the two lovely gents that work on the bar. The rooms at the Ptarmigan have all just been renovated and are great, everything you could want. The beds are insanely comfy all equipped with an incredible amount of fluffy pillows. The housekeeping staff keep the rooms nice and clean throughout the stay, they even change the sheets every two to three days which is great.

Reviewed April, 2017