Banff Ptarmigan Inn’s latest update for guest information of COVID-19
On April 8th, our hot tubs were permitted to open with strict provincial capacity restrictions in place. Reservations can be made for individual cohorts and we will use an appointment system with scheduled time slots for each group.
Hot tub bookings will be made on a same-day basis, in person through the front desk; information will be provided upon check-in at your hotel. Hot tub use is subject to change at any time including last minute closures.
This will make it difficult to accommodate every guest cohort when our hotels are busy and we cannot guarantee that every guest will have access to our hot tub.
Please visit our Covid-19 page for further details.
We appreciate guest patience while we adapt to changing guidelines.
Banff Ptarmigan Inn
The Banff Ptarmigan Inn is centrally located in Banff National Park only steps away from the downtown area. This mountain hotel is a great escape to the Canadian Rockies. On your vacation you can enjoy our mountain views, and numerous outdoor activities from hiking trails, canoe rides, and biking in the summer, skiing, skating, and snowshoeing in the winter. We live here full time, so please ask us about how best to spend your holiday. We hope you enjoy exploring Banff National Park just as much as we do.
- 134 cozy hotel rooms
- Complimentary daily breakfast – grab & go
- Located on Banff Avenue
- One short block from downtown
- Complimentary WiFi
- Complimentary heated underground parkade
We understand that travelers have a higher expectation for cleanliness and health safety than ever before. Our SAFECATION commitment is to lead with hospitality practices that ensure the safety of our guests, our employees, and our community.
- No contact arrival and departure
- Enhanced cleaning and disinfecting measures in line with AHS protocols
- Staircase and elevator access to rooms
- Spacious lobbies
- Modified room service available
- Friendly knowledgeable staff with mandatory preventive education and training
A walk through the hotel
‘Check in’ with us
Wow just wow. What a great hotel. It was in the heart of Banff downtown. Walking distance to all the shops, restaurants and bars. The room was up to date, very clean, lots of storage room. Nice bathroom Breakfast was included with a full menu and waitress serving you. Free parking as well. Just an hour away from emerald lake, lake Louise and moraine lake. Loved this hotel, 10/10 recommend for the price!
Nice weekend in Banff
Our 2 night stay at Ptarmigan was good. During these COVID times, it did feel a little crowded around the one working elevator. But most guests followed the rules. But they really need to make sure that both elevators are working. On the positive side, they did an excellent job with the complimentary breakfast, They are able to feed/service lots of guests in a safe and efficient manner. One morning we ordered at the restaurant front desk to bring back to our room and the 2nd morning we sat in the restaurant. Both days were very efficient with no time wasted. Good but limited breakfast choices.
Great location! Nice place to stay
This hotel is perfectly located. Right near all the shops, ski shuttle right outside, Roam stop 1 block away. It was really convenient to walk everywhere. Breakfast is included which most hotels here do not have. They give you scrambled eggs, potatoes, bacon or sausage, cereals, instant oatmeal, bread, muffins, pancakes or french toast and best of all an omelette station. Coffees and teas are basic nothing fancy. Breakfast is from 7-10 and ski shuttles start at 7:45 and 7:55 so you have to get ready before breakfast to get the early bus. The room is decent, nice space, pretty bathroom, refrigerator.
A Wonderful Hotel When Visiting
I did a ton of research on hotels in Banff, looking for a convenient location with free parking and breakfast. Banff Ptarmigan was exactly what I was looking for. The buffet breakfast was a highlight every morning. They were even able to accommodate my dog last minute. The room was very nice and housekeeping did a great job with morning service. The local soaps were a pleasant touch as well. I would definitely recommend this hotel and will be staying here again.
Best place to downtown Banff
I would not normally write a review mid stay but we are half way through our stay at present and this place ticks all the right boxes. Shuttle to ski fields out front, in build cost of breakfast, filling and fresh.Our room just a budget one but perfect for the amount of time spent in it, comfortable bed, tea coffee making, handy fridge and nice shower. Spa fabulous after a day one the slopes. No this place is not 5 star and the staff give you lots of space, need help they will . If you want a place that feels like home then this place is perfect.
Walk to dining and the shops
My husband and I recently stayed here for a post Christmas ski trip. The Ptarmigan was a great choice for the price, and included a free breakfast buffet each morning. The room was very clean, beds were comfortable. All the shops are within 1-6 blocks, and the Ptarmigan is a shuttle stop for free buses to Sunshine and Lake Louise, so the convenience was excellent.
"A Wonderful Ski Vacation"
"Great location - and an excellent stay."
We were there on St. Patrick’s day – so naturally wanted to go to an Irish Pub – turns out St. James gate is about a block away – another bonus.
Reviewed April, 2018
Google virtual tour
Banff Ptarmigan Inn
337 Banff Ave,
1 (800) 661-8310
1 (403) 762-2207